The Fidelity Retirement Master Scheme is one of only five schemes to be issued a Gold rating for 5 consecutive years. Gold rated MPF schemes offer members the best value which means it is generally well regarded across all key assessment criteria. The scheme was the MPF Scheme of the Year in 2014, 2015 and 2017. Additionally, the scheme has received numerous awards over the past few years including Good Governance in 2015, Best Administration in 2016 and Best Communication and Education in 2017. In 2018 the scheme was identified as a Best New Innovator for introducing a virtual assistant for non-account related enquiries. The scheme was also awarded the 10 Year Consistent Performer for Bond Fund category, Best Member Servicing, and Best Communication and Education in 2018.